OFFICE PROCEDURES 

(8965)

Pitman Levels I and II

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POTENTIAL STUDENTS

Level I and II applies to those students who intend to work or those who have worked or are working in entry level positions. It is considered an appropriate course for those already enrolled in full-time courses who require a basic knowledge for a higher level of secretarial skills or administrative courses.

 

SYLLABUS

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Level I

•  Services

•  Staff

•  Health and safety

•  Oral and written communications

•  Handling mail Stationary and stock

•  Purchase and sale of goods

•  Petty cash

•  Methods of classification

•  Filing rules

•  Equipment and storage

•  Computers

•  Photocopying

•  Mailroom

 

Level II

•  Office structures and functions

•  Personnel

•  Health, safety and security

•  Methods of communication

•  Interpersonal communications skills

•  Oral communication skills

•  Writing skills

•  Office equipment

•  Telecommunications

•  Business documentation and payment procedures

•  Maintenance of an established filing system

•  Retrieval and presentation of information

•  Meetings

•  Travel arrangements

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REGISTRATION DEADLINE

Registration Deadline for the Fall Term is scheduled for 15th August each year.